Pasadena, CA 91185-5484

False Alarm Fees

False Alarm Fees

It is the responsibility of the property owner to ensure that the alarm system is in proper working order at all times. False alarms are a substantial drain on police services and are subject to fines according to the following schedule:

(Per Permit Year/Calendar Year)

APPEALING A FALSE ALARM RESPONSE CHARGE

*Submit a written request/statement as to why you believe the charge and/or occurrence should be waived or removed from your account, along with any supporting documentation (police reports, alarm company documentation, etc.)

*Submit via email using the Contact Us page or email us directly hanfordca@citysupport.org

*Be sure to include your name, Permit #, alarm location address, incident date(s) in question, and reason for appeal.

*Be sure to include/attach any supporting documentation (alarm company call log, alarm repair receipts, etc.)

*Appeals must be submitted within Fifteen (15) calendar days of the original notice date.